Retail Case Studies
FAST-FOOD FRANCHISE
A fast-food franchise with 3 400 employees at 85 outlets cut payroll costs by up to 22 percent annually after incorporating HandPunch® biometric terminals to record time and attendance. On average, this particular system generates over 7 500 transactions daily, resulting in over 2,5 million “punches” annually.
Students and temporary staff make up about 90 percent of the franchise’s workforce and they were frequently punching one another in to cover for exams or other personal events – hence the need for identifying and verifying employees. Most supervisors in the franchise group are promoted from within and many find it difficult to impose rules and restrictions on fellow workers. The HandPunch® ensures that everyone is treated fairly.
A card only verifies a card. Finger scanning is used for other applications, but hand geometry is more effective and produces fewer errors when there are larger employee populations. With hand geometry, a larger area is scanned than with finger scans and the template is updated after every scan so it remains current.
Supervisors at each franchise use the HandPunch® terminals to authorise and verify employee time and overtime on a computer located at the store. Instead of filling out or punching timecards, employees simply place their hands on the HandPunch® to verify each employee’s identity. The hours are then sent to a central payroll processing centre by modem. The supervisors themselves also use the HandPunch® to clock in and out.
The fast-food franchise is recouping significant payroll expenses with the biometric HandPunch® terminals. Their employees like the HandPunch® terminals because their payroll information is processed quickly and without mistakes; and, they receive regular reports with information about their time and attendance.
