Retail Case Studies
SUPERMARKET
A supermarket chain with 1 300 employees installed IR Recognition Systems’® Biometric HandPunch® terminals at its stores. The HandPunch® reader automatically takes a three-dimensional reading of the size and shape of a hand and verifies the user's identity in less than one second. Biometric readers eliminate the need for employees to carry a badge, thus eliminating the problem of lost or forgotten badges, and provide more accurate information about who is working and when.
The supermarket chain was looking for a solution that would eliminate ‘buddy punching,’ the practice of employees clocking in and out for each other. They additionally needed a system that would reduce the need to manually record workers’ hours when the badges were forgotten, damaged or lost.
Although the supermarket chain first considered fingerprint technology, the fingerprint readers were unable to verify users with damaged, dirty or dry fingerprints. They also discovered that they had to keep the fingerprint sensor clear and clean or it would perform poorly or not at all in the green grocer, meat and fish departments.
HandPunch® biometric readers handle demanding environments and increasing user volumes with ease while providing impeccable reliability.
The supermarket chain uses a total of 14 HandPunch® biometric hand readers in its six branches.
