Manufacturing Case Study
The implementation of the four-step
time-accounting process and its effectiveness
The implementation of the four-step time-accounting process and its effectiveness is best outlined in the following case study:
A manufacturing company with 300 users and 5 divisions installed a fingerprint system approximately twelve months ago. They experienced a high false reject rate where almost every week 5% of clocking was lost through misreads. The software that was installed did not meet the needs of the company, was not user-friendly and also lacked basic time and attendance functions with the resultant inability of being interfaced to the payroll system.
Support was provided by an impersonal electronic Internet medium which in many instances did not address the problem and delayed payroll processing. A question and answer page on the support website attended to generic problems only and there was no functionality to provide solutions for specific problems the company experienced. No human interaction was involved in the problem-solving and support processes.
Against this background, Uniclox Technologies was approached to provide a solution. Hand geometry biometric readers were proposed as they eliminate any problems experienced with fingerprint readers. The terminals were integrated with Uniclox Technologies’ proprietary time and attendance software programme and five terminals were installed inside the factories.
Network-based communications to the hand readers were chosen as the infrastructure was already in place at the company. The time and attendance software programme was loaded onto the company’s existing computer system where specific rights could easily be given to all the relevant users of the software. The web-based route was not followed because of possible connection problems that might arise at critical information gathering stages.
Uniclox Technologies’ complete hardware and software solution resulted in the company benefiting from the onset of the implementation phase. The hand geometry readers had no false reject rate and provided the best clocking solution due to its speed, accuracy and verification as well as being very user-friendly. The hand geometry reader read each employee’s in and out transactions: an audible beep sound goes off and a green light indicates to the employee that his “ in or out” transaction had been recorded. Where verification failed, a beep sounds and a red light immediately alerts the employee that his transaction had not been recorded and the problem can be addressed immediately, without any incorrect information being transmitted by the system to the Human Resource department. The software with advanced time and attendance functions and calculations provided an accurate and seamless solution with added time-saving benefits.
